Wednesday, January 8, 2014

Obamacare: a lesson in data entry design

The Patient Protection and Affordable Care Act health insurance system (better known as Obamacare) currently being rolled out in the United States is about as complex a project as any data professional is ever likely to face. State-specific portals must be consolidated into a federal data hub, and data from that hub is validated against a number of other data resources, including those holding social security, justice, security and financial data for each individual. Unfortunately, its implementation has been plagued by problems, widely reported and too often experienced by the people trying to register with the system.  Servers have crashed, websites have crawled, security has failed, coding has been poor.

Read more in my blog post here.

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